Service
Spare parts
Our service for bar feeders and handling systems stands for maximum customer satisfaction: We support you in all matters, from the procurement of spare parts to the expansion and optimization of your machines to personal advice and training – for efficient and successful production.
Service for bar feeders and handling systems
Service hotline
Quick help with technical questions about our loading magazines and handling systems.
Our product experts provide support and advice directly over the phone.
You can reach our service at:
The service hotline is available for you:
Monday – Thursday
from 07:00 – 20:00
Saturday
from 08:00 – 13:00
Telephone fault diagnosis and troubleshooting
Coordination of service technicians on site
Machine maintenance / servicing
Assistance in determining spare parts (no spare parts dispatch)
Spare parts for bar feeders and handling systems
Spare parts sales
Our product experts for bar feeders and handling systems provide advice on spare parts inquiries and accept orders directly.
You can reach our spare parts sales department at:
Spare parts are dispatched during regular business hours:
Monday – Thursday
from 07:00 – 16:30
Friday
from 08:00 – 13:30